I have a prepaid mobile number that was ported to BSNL quite some time back. It was under DND with the earlier operator and I had registered it under DND soon with BSNL too after porting. As unsolicited messages kept pouring in, I called the BSNL customer care number and complained. I was told that my number is already under DND and was advised to register it once again. Since then I have sent the START 0 message two times and each time the response told me that START0 was already active. Just in case you are wondering about the zero, you are allowed to choose from 7 alternatives and of these 0 means stop ALL.
The messages that I continue to get are messages whose senders' names are prefixed with BP, BT, AD, DM, MD, IM, BW, VK, BH, MM, BZ, DZ etc. Occasionally there is a broadcast flash giving a number and enquiring whether I would be interested in friendship.
As normal channels for voicing my complaint had been tried out, I wrote to the Ministry for Communication and IT. They promptly forwarded my complaint to CMD of BSNL and also DOT for immediate resolution. As nothing happened for a week, I wrote to all the three parties again - MCIT, BSNL and DOT. MCIT has again promptly forwarded it to the other two parties who are yet to wake up. I have also written to TRAI in the matter today.
If you too have a BSNL number, I would like to know whether this suffering is universal for DND lovers or peculiar to my case. If it is universal, how do we seek rectification? I may add that DND is working wonderfully on my Airtel number. It is surprising to find that private players are more ethical / rule-compliant than a public sector counterpart.
The messages that I continue to get are messages whose senders' names are prefixed with BP, BT, AD, DM, MD, IM, BW, VK, BH, MM, BZ, DZ etc. Occasionally there is a broadcast flash giving a number and enquiring whether I would be interested in friendship.
As normal channels for voicing my complaint had been tried out, I wrote to the Ministry for Communication and IT. They promptly forwarded my complaint to CMD of BSNL and also DOT for immediate resolution. As nothing happened for a week, I wrote to all the three parties again - MCIT, BSNL and DOT. MCIT has again promptly forwarded it to the other two parties who are yet to wake up. I have also written to TRAI in the matter today.
If you too have a BSNL number, I would like to know whether this suffering is universal for DND lovers or peculiar to my case. If it is universal, how do we seek rectification? I may add that DND is working wonderfully on my Airtel number. It is surprising to find that private players are more ethical / rule-compliant than a public sector counterpart.
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